Privacy Policy

This Policy describes how we process personal data collected through Aken Studio and the AKEN website, in accordance with the Brazilian General Data Protection Law — LGPD (Law No. 13,709/2018).

Aken Studio acts as the controller of the information and data collected on this platform. For privacy matters, exercising your rights as a data subject, or obtaining clarifications, please use our exclusive channel via email: [email protected].

We collect the following categories of data:

• Project data: dimensions, typologies, glass, configurations and estimates you create on the Platform;
• Contact data: name, e-mail and phone, when you choose to contact us or request a proposal;
• Browsing data: IP address, device type, browser, pages visited and cookie identifiers;
• Preferences: selected language and region.

We do not intentionally collect sensitive personal data or data from children and adolescents.

We process your data to:

• enable the creation, saving and resumption of projects (performance of a contract and preliminary procedures);
• generate estimates and respond to proposal requests (performance of a contract);
• operate, secure and improve the Platform (legitimate interest);
• comply with legal and regulatory obligations (legal obligation);
• use non-essential cookies, where applicable (consent).

We use cookies to remember your preferences (language, region), keep your session and improve your experience. Strictly necessary cookies are essential to the Platform's operation. Other cookies depend on your consent, given via the banner shown on your first visit. You can manage or withdraw consent at any time in your browser settings.

We do not sell your personal data. We may share it with:

• infrastructure and hosting providers that process data on our behalf (processors);
• public authorities, when required by law or court order;
• third parties involved in a corporate reorganisation, maintaining the protections of this Policy.

We adopt technical and organisational measures to protect your data against unauthorised access, loss or alteration. Where storage occurs on servers located outside Brazil, the international transfer will observe the safeguards set out in the LGPD.

We keep data for as long as necessary to fulfil the purposes described in this Policy and applicable legal obligations. Inactive projects may be anonymised or deleted after a reasonable period of inactivity.

Under the LGPD, you may at any time request: confirmation that processing exists; access to your data; correction of incomplete or outdated data; anonymisation, blocking or deletion of unnecessary data; portability; information about data sharing; and withdrawal of consent.

To exercise your rights or clarify questions about the processing of personal data, contact our Data Protection Officer at [email protected]. We will respond to requests within the timeframes set by law.

This Policy may be updated to reflect legal, technical or operational changes. The current version will always be available on this page, with the date of the last update shown at the top.

If you have any questions about this Privacy Policy or the processing of your data, contact us at [email protected].